Throw Away Your Megaphone!

For as long as I can remember, solving the inherent conflict between the front of the office and the back of the office is a monumental challenge. The larger and busier the practice–the more treatment rooms and providers–the more complex the solution. The goal, of course, is to create a consistent, smooth flowing on time schedule where nobody has to wait.

Sprinting up and down corridors to deliver messages is good cardiovascular exercise but not very efficient. There are other options. Physical hardwired light panel communications systems were a good start, but these systems are quite expensive and pretty basic. Many offices decided to wear headsets or walkie-talkies or earbuds, but all of these are very clunky and intrusive. The major dental management software companies decided to get their hat in the ring by incorporating instant messaging via computer as an add-on service. But this also is very basic–has privacy concerns–and I have heard from many doctors that the Dentrix messenger–called Dentalink–is quite fragile and inconsistent.

Enter BlueNote Communicator. Based in Lewisville, Texas, BlueNote is a small independent software developer that has been in business since 2004. Their focus is on providing innovative intra-office communication products for dental and medical offices. Armed with a simple mouse and the power of BlueNote Communicator, you can create the perfect intra-office communication system for your practice. BlueNote runs over your own network – no server or Internet connection is required –  and it is simple to download and install. You can customize up to 60 lights that can be activated with a single click. Popup Alerts and Tones are used to alert each computer that a Light has been activated or has changed. These visual and audible cues can be controlled at each computer to create the perfect balance of form and function. Each user has complete control over the notifications for each light. Another great feature is that BlueNote uses the latest industry standard encryption algorithms to secure all data transmitted and stored by BlueNote Communicator Lights.

The cost of $795 to purchase their latest product called Blue Communicator Lights is amazingly inexpensive. There are no monthly fees, per doctor fees, setup charges or per computer license fees. You can also try the full version of the software free of charge for 30 days to evaluate the program and see how it works. That purchase price includes setup assistance, along with software upgrades, phone support, and e-mail support for one year.

You can go to their website and read the many positive comments from satisfied offices. You can also call Shelly Salinas, the customer service rep at BlueNote, at 469-648-0172 for more information. I personally have a number of clients using this product, and they all give it rave reviews.